Frequently Asked Questions

Q: WHAT DOES “UNMIXED WASHING” MEAN?

Unmixed washing means your clothes are washed separately, not mixed with other customers’ garments. This ensures better clothing hygiene, fabric care, and colour protection

Q: WHAT SERVICES DO YOU OFFER?

We exclusively offer Wash & Fold service, operated with advanced machines by trained staff.

Sri Lanka's First N Only UNMIXED Wash Store

UNMIXES

TRAVEL SAFE - WASH SAFE

HAVE A QUESTION? WE’VE GOT YOU COVERED

O1 WHAT DOES “UNMIXED WASHING” MEAN?

Unmixed washing means your clothes are washed separately, not mixed with other customers’ garments. This ensures better clothing hygiene, fabric care, and colour protection

O2 WHAT SERVICES DO YOU OFFER?

We exclusively offer Wash & Fold service, operated with advanced machines by trained staff.

O3 HOW LONG DOES THE WASHING PROCESS TAKE?

Standard Service Is Completed Within 48 Hours. Express Service Is Available From Same Day Up To 24 Hours.

O4 DO YOU SEPARATE CLOTHES BY COLOUR AND FABRIC?

Yes. We Separate Clothes By Colour, Fabric Type, And Washing Requirements To Prevent Colour Bleeding And Fabric Damage. Kindly Inform Our Staff At Drop-Off If Any Items Are New, Prone To Colour Fading, Or Require Special Care.

O5 HOW IS WASHING PRICING CALCULATED?

Our charges are based on exact weight and the selected service type. The minimum chargeable weight is 3 kgs for standard service and 3 kgs for express service.

O6 DO YOU OFFER PICK-UP AND DELIVERY?

Yes, we offer pick-up and delivery services. Please send a message to our hotline via WhatsApp (+94 777 919290) with your location and details, or call us to request the service.

O7 HOW CAN I PAY?

You can pay using cash, card, or online payment methods.

O8 WHICH AREAS DO YOU OFFER PICK-UP AND DELIVERY?

We provide pick-up and delivery service from Colombo 01 to Colombo 10.

What Clients Are Saying About

UNMIXES

      EXCELLENT  
   Based on 251 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Sam Masters 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great rapid service and kind people, easy comminication and could not have done more.
  
 
      Posted on Google  
   
   Pavel “Arcedal” Shmatkov 
 
 
 
 Trustindex verifies that the original source of the review is Google. Оставили на ресепшене в отеле деньги и вещи. Сервис приехал, забрал, постирал, высушил, сложил аккуратно и привез обратно в отель. Мы вечером пришли и забрали на ресепшене чистые вещи. 9 долларов за 14 вещей (4 кг) (черные и белые стирали отдельно).
  
 
      Posted on Google  
   
   Neil Perera 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very good place and great service
  
 
      Posted on Google  
   
   Bea Salerno 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very fast and clean! Folded perfectly no need for ironing. Thanks so much. Best value for money
  
 
      Posted on Google  
   
   A Shaaban 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very good laundry service with pick-up and delivery. Very reasonable prices — around €8 for 4 kg, plus same-day pick-up and delivery. Highly recommended in Colombo.
  
 
      Posted on Google  
   
   Ravin Weerawardena 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently visited your shop, and left my expensive sunglasses there by mistake. Ms Dharshika got in touch about a week later and said that she had found it. I had no idea I left it there and given up. During that week, Dharshika had looked through so many receipts for customer numbers and called around asking if anyone had left a pair of glasses behind.

This is fantastic customer service and ensures brand loyalty. She is an asset to your company. Thank you, Dharshika!
  
 
      Posted on Google  
   
   Isabella Wise 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent Express Laundry experience! Washing picked up from one hotel in Colombo, washed and folded and delivered to my onward hotel same day. Communication was easy and polite… updated when time was changed for pick up and drop off. Very easy and pleasant experience…Highly recommend! 😊

Sri Lanka's First N Only UNMIXED Wash Store

UNMIXES

TRAVEL SAFE - WASH SAFE

HAVE A QUESTION? WE’VE GOT YOU COVERED

What Clients Are Saying About

UNMIXES

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Sri Lanka's First N Only UNMIXED Wash Store

UNMIXES

TRAVEL SAFE - WASH SAFE

HAVE A QUESTION? WE’VE GOT YOU COVERED

What Clients Are Saying About

UNMIXES

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